Exchange Policy

At MeemSeen Independent, we offer exchanges only. Exchange requests are accepted within 7 days of delivery.

To be eligible for an exchange, items must be:

• Unworn and unused.
• Unwashed.
• Undamaged.
• With all original tags attached.
• In their original condition and packaging.

Items showing signs of wear, washing, damage, alteration, makeup, perfume, or any other use will not be eligible for exchange.

Customers must contact us and receive approval before sending any item back for exchange.

Size Exchange

Size exchanges are available within 7 days of delivery and are subject to stock availability.

• Only one exchange per order is allowed.
• If the requested size is unavailable, the customer may choose another available size of the same item.
• No cash or payment refunds will be provided for size-related exchanges.

Change of Mind / Wrong Size

If you order the wrong size or change your mind, the item may be exchanged provided it meets all the eligibility conditions stated in this policy.

Return and exchange shipping charges in these cases will be paid by the customer.

Damaged, Defective or Incorrect Item

If you receive a wrong, damaged, or defective item, you must contact us within 48 hours of delivery.

Please provide your order number along with clear photos or videos showing the item and its packaging.

After verification, we will arrange an exchange or replacement.

For confirmed wrong, damaged, or defective items, MeemSeen Independent will cover the applicable return shipping cost.

No Refund Policy

We do not offer cash refunds or payment refunds. All eligible returns are processed as exchanges only.

Once an order has been successfully delivered, it cannot be refunded due to change of mind, wrong size, or personal preference.

Non-Exchangeable Items

The following items cannot be exchanged unless they are received damaged, defective, or incorrect:

• Opened or used perfumes and fragrances.
• Opened or used cosmetics and personal-care products.
• Earrings and other hygiene-sensitive jewellery.
• Undergarments and intimate wear.
• Customized or altered items.
• Items without original tags.
• Items that have been worn or washed.
• Items showing signs of damage or use.
• Clearance / Final Sale items.

Order Cancellation

Orders can be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled and will be subject to our Exchange Policy.

Contact for Exchange

For exchange requests, please contact us through [+971544419756] or [info@meemseenindependent.com] within 7 days of delivery and provide your order number.

Important

We reserve the right to reject an exchange if the item does not meet the conditions stated in this policy.

Confirmed wrong, damaged, or defective items will be handled according to our Damaged, Defective or Incorrect Item policy.