1. Shipping & Delivery

We deliver orders across Pakistan through our trusted courier partners.

We also offer international shipping to selected countries. International shipping charges and delivery times depend on the destination and will be displayed at checkout where applicable.

2. Order Processing Time

Orders are processed within 1–3 business days after order and payment confirmation.

Please note that order processing time is separate from delivery time. The estimated delivery timeframe begins after your order has been dispatched.

3. Delivery Time

Pakistan

Orders are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

International

International orders are generally delivered within 7–15 business days after dispatch, depending on the destination, customs clearance, and courier service.

4. Shipping Charges

Pakistan

• Shipping is FREE on orders above PKR 10,000.
• For orders below PKR 10,000, applicable shipping charges will be calculated and displayed at checkout.

International

International shipping charges are calculated based on the destination, package weight, and applicable courier charges. The shipping cost will be shown at checkout where available.

5. Cash on Delivery (COD)

Cash on Delivery is available for eligible orders within Pakistan.

COD is currently available for domestic orders only and is not available for international orders.

Customers must provide a valid phone number and complete delivery address when placing a COD order.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through WhatsApp, SMS, email, or another available communication method.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Failed Delivery / Refused Orders

If a customer refuses to accept an order or the courier is unable to complete delivery due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional delivery charges may apply for re-delivery.

9. International Customs & Duties

For international orders, any customs duties, taxes, import fees, or other charges imposed by the destination country are the customer's responsibility unless otherwise stated at checkout.

International delivery times may also be affected by customs clearance procedures in the destination country.

10. Shipping Delays

While we aim to deliver all orders within the estimated timeframe, delivery may occasionally be delayed due to courier issues, weather conditions, public holidays, customs clearance, high order volumes, or other circumstances beyond our control.

11. Exchange Shipping

MeemSeen Independent operates an EXCHANGE ONLY policy and does not offer refunds.

• For exchanges due to size selection, change of mind, or personal preference, the customer is responsible for applicable return and re-delivery shipping charges.
• For a confirmed wrong, damaged, or defective item, MeemSeen Independent will cover the applicable shipping costs.

12. Important

Delivery times stated in this policy are estimates only and are not guaranteed.

Customers will be contacted using the information provided at checkout if there is an issue with their order or delivery.